Privacy Policy for NEO'NERG
Effective Date: 29th February 2024
1. Introduction
Welcome to NEO'NERG! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, and interact with our services.
2. Information We Collect
a. Personal Information:
-
Name
-
Contact information (email address, phone number)
-
Billing and shipping address
-
Payment details
b. Non-personal Information:
-
Browsing history
-
IP address
-
Device information
-
Cookies and similar technologies
3. How We Use Your Information
a. Order Processing:
-
To process and fulfil your orders
-
To communicate order updates and shipping information
b. Customer Support:
-
To provide customer service and support
c. Marketing:
-
To send promotional emails (you can opt-out at any time)
-
To personalize your shopping experience
d. Analytics:
-
To analyze website performance and user behavior
4. Information Sharing
a. Third-Party Service Providers:
-
We may share your information with trusted third parties for payment processing and shipping.
b. Legal Compliance:
-
We may disclose information when required by law or to protect our rights.
5. Your Choices
a. Opt-Out:
-
You can opt out of receiving marketing emails by following the instructions in the email.
b. Cookies:
-
You can manage cookie preferences through your browser settings.
6. Security
We implement reasonable security measures to protect your information, but no method of transmission over the Internet or electronic storage is completely secure.
7. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Check the effective date to see when the policy was last revised.
9. Contact Us
If you have questions about this Privacy Policy, please get in touch with us at